We take the security of your data seriously. It is necessary to keep your login details (email, address and phone number/s) to enable us to contact you regarding your timeslot reminders, visit notes, paddock updates, any problems with your booking/timeslot or any other emails relating to your booking with or visit to Puppy Paddocks. By registering with Puppy Paddocks, accessing our booking calendar and creating a reservation you are opting in and agreeing to Puppy Paddocks keeping your data. Clients may choose to 'opt out' by not completing our registration and booking forms. However, if you decide to opt out we will be unable to hold your details and therefore we will not be able to process your registration form and no bookings will be made. Any other details provided on the registration/booking form is entirely for our own interest and use. Copies of vaccination records are kept on Microsoft Outlook and only accessible to Puppy Paddocks admin through a password protected computer. We do not have access to client passwords.
You can access, view and edit your registration information through your account on the booking system at any time.
Your data will never be sold, leased or shared with any third party.
Please note that we will keep your registration form data for a minimum of twelve months. If within the year you have not visited Puppy Paddocks, your account will be automatically deleted from our booking system. If you do visit Puppy Paddocks we will keep your information for as long as you use the paddocks (or up to one year after your last visit) unless you contact us to remove your data beforehand, but we will not contact you with news/events. Payment details will still be kept for the minimum time allowed for tax purposes.
Any new/events will be shared via social media platforms especially our Facebook public and group pages. If you follow, like or join the group pages or social media platforms, Puppy Paddocks will consider this to be affirmation of your consent for any comments or photos you post to be shared among Puppy Paddocks related pages (please note we do not have control over others sharing your photos, comments etc if shared on our public page) unless you notify us by email as otherwise. By messaging Puppy Paddocks, it is deemed that you have given us permission to contact you via the same media unless you inform us otherwise. You have the right to leave or unfollow any or all Puppy Paddocks social media accounts at any time.
Your contact data is held electronically by our booking system Supersaas.com and in Outlook. We do not hold your information in our website. Our website, SuperSaaS and Outlook are fully encrypted, password protected, and your data can only be viewed by yourself and Puppy Paddocks administrators.
CCTV -Our paddocks, driveway and yard are covered by 24 hour recording CCTV. Recordings are kept for 12 days then over-written. To ensure your privacy whilst in the paddocks, the paddock cameras will only be viewed in a case of damage to our property, excess poo problems or by request of a customer (customers will not have access to the recordings-we will report back any findings). We will not share any images or data from the cameras unless asked by an authority (i.e. police). We are registered with the ICO.
If you wish to know what data we hold, and by whom it can be viewed, please contact us by email on firstname.lastname@example.org or write to Puppy Paddocks, Carleton End, Watton Road, Barford, NR9 4AR.
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